Email Encryption

Email Encryption

It is important to protect the privacy of information in regards to email. Fordham University has partnered with Proofpoint to facilitate a medium to send messages to external (non-Fordham) parties in a secure manner. Encrypting an email is the process of converting it to an unreadable format while in transit. Only the intended recipients are able decipher it. This can be triggered by using a keyword in the subject line of the message which enables the encryption.

Composing a Secure Message to Non-Fordham Users

When you want to send a secure message to users with a non-Fordham email address (e.g., user@outlook.com), simply enter “[encrypt]” or “[fordhamencrypt]” into the Subject field of the message. Including the square brackets. You may send a message to more than one email address.

Upon sending, the email will be encrypted and sent to the intended recipient(s).

If they have not done so already, please inform the recipient(s) that they will need to register with Proofpoint to view your secure messages. Feel free to copy and paste URL of this page for their instructions: https://secureit.fordham.edu/email-encryption.

Replies to these messages from external (non-Fordham) users will be seamlessly decrypted and readable in your Inbox without taking any extra steps.

Non-Fordham Users - Registering with Proofpoint to Receive and Decrypt Secure Messages

The following sections describe how external non-Fordham users can register with Proofpoint to receive and decrypt secure messages.

Opening a Secure Message

When you receive a secure encrypted message, it will look similar to this:

Click “Click here” or the attachment, SecureMessageAtt.html to view the secure message. If this is your first time opening a secure message, you will be prompted to register with Proofpoint.

Registering with Proofpoint

After opening a secure message, you will be prompted to register by creating an account with Proofpoint. You will see the following message the first time you attempt to view a secure message:

First time here? You’ll be asked to register.
Already registered? You’ll be asked to log in.

When you register, you will be asked to enter your name and create a password.

Please make note of the following password policy:

Once logged in, you will see a special email Inbox that shows secure messages. You will have the ability to reply to messages. Using the reply option will not allow you to add additional recipients.

Once you have registered with Proofpoint, you will be able to view secure messages from other Fordham users. Simply log back in to view and send secure messages.

Already a Registered User?

If you have already registered with Proofpoint and you receive a secure message, you will prompted to log in with your Proofpoint credentials.

Once logged in, you will see the secure email Inbox.

If you have further questions or require assistance using Proofpoint, contact Fordham IT Customer Care (ITCC) at (718) 817-3999 or via email to: HelpIT@fordham.edu.